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Returns are subject up to a 20% restocking fee.

No refund or exchanges are allowed after 30 days from the invoice date.

You are responsible for return shipping costs.

Any return without a RMA number will be refused.

No return will be accepted without a RMA (Return Material Authorization) number.

We strive to ensure you are satisfied with your purchase but understand that sometimes it's not a good fit. If you have any questions or need assistance, please contact us.

Date specific shipping is not available for international orders.

Next Day delivery service is not available.

Typical delivery time is 2 - 5 days in transit depending on destination country.

A refusal of the shipment will result in return shipping charges which will be deducted from any refund.

All international packages are subject to relevant duties and taxes.

Orders placed using the international checkout button are fulfilled by FedEX Cross Border.

Orders are shipped Free On Board (FOB) Origin unless otherwise noted. We reserve the right to rescind Economy and/or Free shipping offers for any reason. Customer purchase orders with payment terms are excluded from free shipping offers. Freight shipment and packages over 40lbs are excluded from Economy and Free shipping offers. Economy and Free shipping options are limited to the 48 contiguous US states. Shipper tracking numbers are provided, when available, the day after the product has shipped. These shipping terms do not refer to time from order submission to delivery. 2nd Day, 3rd Day delivery) refer to the time quoted by the shipper for delivery. RPimaging, INC does not guarantee any delivery time. Orders placed by international checkout button are fulfilled by FedEX Cross Border. Please call to confirm stock before placing an order. Our online store does not provide real-time stock availability. RPimaging, INC may not have all items in stock. Orders placed after 12:00 PM MST may not ship that day. We make every effort to get your product delivered as expediently as possible.

Paint and replacement lamps are excluded. Free shipping is available to the contiguous 48 US states and for online purchases only. Free shipping applies to orders over $900 and under 40lbs dimensional weight of the shipping box.